Shipping policy
Effective Date: July 12, 2026
At WoodaraHome, we strive to provide a smooth and reliable delivery experience for every order.
1. Shipping Times & Delivery Estimates
Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
Processing times may be slightly extended during peak seasons, promotional periods, or holidays.
Standard Delivery:
7–15 business days after order processing.
Actual delivery times may vary depending on: Shipping location, Carrier availability, Weather conditions, Other unforeseen circumstances.
2. Large Furniture Delivery
Large furniture items, including sofas, chairs, and other oversized products, may require additional handling and delivery time.
Please note that large furniture deliveries are typically curbside delivery only.
3. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–48 hours for tracking updates to appear on the carrier’s website.
4. Shipping Accuracy & Delivery Issues
Customers are responsible for providing accurate shipping information at checkout.Once an order has shipped, we are unable to modify the delivery address.
WoodaraHome is not responsible for delays or delivery issues caused by incorrect shipping information provided by the customer.
If your order arrives damaged, please: Take clear photos of the packaging and damaged item.
Contact our customer support team within 24-48 hours of delivery.
Providing photos will help us review the issue and provide assistance more efficiently.
If your tracking information shows “Delivered” but you have not received your order, please contact our support team within 24 hours of the marked delivery date.
We will assist you in contacting the carrier and investigating the issue.
5. Contact Us
Need help with your shipment?
Email:
support@woodarahome.com
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
Business Address
27 Hanover St
Newbury, MA 01951-1129
United States