Shipping policy

Woodara Home offers free standard shipping on all orders.

1. Order Processing

Order Processing Cut-Off Time: 5:00 PM (UTC-5)
Orders placed after 5:00 PM(UTC-5), or on weekends or public holidays, will be processed on the next business day.

Order Processing Time: 1–3 business days
(Processing times may be slightly extended during peak seasons, promotional periods, or holidays)
Transit Time: 5–12 business days
Total Delivery Time: 6–15 business days

We work with trusted carriers like UPS, FedEx, and freight partners to deliver your orders safely and reliably.

Delivery times may vary depending on your location, carrier schedules, weather, and other unexpected factors.

2. Large Furniture Delivery

Large furniture items, including sofas, chairs, and other oversized products, may require additional handling and delivery time.

Please note that large furniture deliveries are typically curbside delivery only.

3. Order Tracking

Once your order ships, we’ll send you a confirmation email with tracking details.

Please allow 24–48 hours for tracking information to update.

4. Shipping Accuracy & Delivery Issues

Please make sure your shipping information is accurate at checkout.

Once an order has shipped, we are unable to change the delivery address.

Woodara Home is not responsible for delays or delivery issues caused by incorrect shipping information.

5. Contact Us

Email: support@woodarahome.com

Phone: +1 (346) 473-3070

Address:
312 EL BETHEL RD, KINGS MOUNTAIN, NC 28086

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM (UTC−5), Excluding public holidays.