Shipping Policy

Effective Date: July 12, 2026

At WoodaraHome, we strive to provide a smooth and reliable delivery experience for every order.

WoodaraHome offers free standard shipping on all orders.

1.Order Processing Cut-Off Time

Orders placed before 5:00 PM EST (Eastern Standard Time), Monday through Friday, will begin processing on the same business day.

Orders placed after 5:00 PM EST, on weekends, or on public holidays will be processed on the next business day.

2. Shipping Times & Delivery Estimates

Orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Processing times may be slightly extended during peak seasons, promotional periods, or holidays.

Standard Delivery:

7–15 business days after order processing.

Total Estimated Delivery Time:

8–18 business days from the date of order confirmation.

Actual delivery times may vary depending on:

  • Shipping location
  • Carrier availability
  • Weather conditions
  • Seasonal demand
  • Other unforeseen circumstances

Once your order has been shipped, tracking information will be sent to the email address provided during checkout.

3. Large Furniture Delivery

Large furniture items, including sofas, chairs, and other oversized products, may require additional handling and delivery time.

Please note that large furniture deliveries are typically curbside delivery only.

4. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow 24–48 hours for tracking updates to appear on the carrier’s website.

5. Shipping Accuracy & Delivery Issues

Customers are responsible for providing accurate shipping information at checkout.Once an order has shipped, we are unable to modify the delivery address.

WoodaraHome is not responsible for delays or delivery issues caused by incorrect shipping information provided by the customer.

If your order arrives damaged, please: Take clear photos of the packaging and damaged item.
Contact our customer support team within 24-48 hours of delivery.

Providing photos will help us review the issue and provide assistance more efficiently.

If your tracking information shows “Delivered” but you have not received your order, please contact our support team within 24 hours of the marked delivery date.

We will assist you in contacting the carrier and investigating the issue.

6. Contact Us

Email:
support@woodarahome.com

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST

Business Address:
27 Hanover St
Newbury, MA 01951-1129
United States