Privacy Policy

Effective Date: July 12, 2026

At Woodara Home, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact our customer support team.

1. Information We Collect
We collect information necessary to process your orders, provide customer service, and improve your overall shopping experience.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and order history.

All payments are securely processed through trusted, certified third-party payment gateways . Woodara Home does not store, access, or retain your complete credit card or payment card information on our servers.

2. How We Use Your Information
We use your personal information to provide our services to you, which includes:

Processing and fulfilling your orders (including processing payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Communicating with you and providing customer support.

Screening our orders for potential risk or fraud to protect website security.

Providing you with information or advertising relating to our products or services, strictly in accordance with the preferences you have shared with us. You may unsubscribe from marketing emails at any time via the "Unsubscribe" link.

3. Information Sharing
Woodara Home does not sell, rent, trade, or otherwise disclose your personal information to third parties for their marketing purposes. We only share your personal information with trusted third-party service providers to help us use your personal information, as described above. For example:

We share your details with shipping and delivery partners to fulfill your orders.

We use payment processors to securely handle transactions.

We use Google Analytics to help us understand how our customers use the site.

We may also disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies & Analytics
We use cookies, web beacons, and similar tracking technologies to maintain shopping cart functionality, remember your preferences, and analyze website traffic to improve performance. You can choose to disable cookies through your individual browser settings; however, doing so may affect your ability to use certain features of our website.

5. Data Security & Retention
We take the security of your personal information very seriously. To protect your data, our website uses SSL encryption technology to ensure that all data transmitted between your browser and our servers remains private and integral.

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. We retain data only as long as necessary to complete transactions, provide support, or comply with legal and accounting requirements.

6. Children's Privacy
We do not knowingly collect personal information from children under 13 years of old. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete it from our servers.

7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.

The right to request that your personal information be corrected, updated, or deleted.

The right to object to or restrict certain processing of your data.

If you would like to exercise any of these rights, please contact us using the contact information below. We may require you to verify your identity before responding to such requests.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:

Email: support@woodarahome.com

Phone: +1 (346) 473-3070

Address:
312 EL BETHEL RD, KINGS MOUNTAIN, NC 28086

Support Hours:
Monday–Friday, 9:00 AM–5:00 PM (UTC−5), Excluding public holidays.